About L&A
Japanese–English Bilingual Expertise × Immediate Impact BPO Services
L&A LLC is a BPO provider delivering high-quality support across recruiting, sales, customer support, translation, and more.
Our experienced global professionals will help drive your business forward.
Common Challenges You Might Be Facing
① Overwhelmed with non-core tasks
So caught up in daily tasks,
the work that truly matters keeps getting pushed aside.
Your day is consumed by routine operations and administrative tasks, leaving no time for strategic work.
The “I’ll get to it later” mindset piles up, and you end up firefighting instead of focusing on growth.
You may be missing out on opportunities.
② Tired of endless recruiting and talent shortages
You post the jobs, but no one applies.
You hire, but they don’t stay.
Job ads bring little response, and even when you manage to hire, new employees soon leave.
Recruitment costs keep rising while your team remains understaffed.
Are you stuck in a cycle of costly, exhausting recruitment?
③ Lack of internal English-language resources
Every English inquiry
falls on the same person.
Inquiries and tasks from overseas are increasing, but only one person in your company can handle them.
If that person takes time off or leaves, operations are at risk.
Over-reliance on a single individual quietly becomes an organizational vulnerability.
L&A solves all these challenges
L&A solves all these challenges
At L&A LLC, our Japanese–English bilingual professionals flexibly and accurately support your operations.
From talent shortages to workload overflow to English correspondence, we provide reliable assistance starting from just one month.
At L&A LLC, our Japanese–English bilingual professionals flexibly and accurately support your operations.
From talent shortages to workload overflow to English correspondence, we provide reliable assistance starting from just one month.
Why Choose L&A
Bilingual professionals—no interpreter needed
Our staff are fluent in both Japanese and English, handling a wide range of tasks such as customer support, recruitment, sales, translation, and accounting. We ensure smooth execution across diverse business operations.
Our staff are fluent in both Japanese and English, handling a wide range of tasks such as customer support, recruitment, sales, translation, and accounting. We ensure smooth execution across diverse business operations.
Industry-Specific BPO Design
From IT and real estate to tourism, e-commerce, and manufacturing, we design BPO structures tailored to each industry, delivering both speed and accuracy.
From IT and real estate to tourism, e-commerce, and manufacturing, we design BPO structures tailored to each industry, delivering both speed and accuracy.
Flexible Custom Solutions
Whether it’s “Recruitment + Sales” or “Customer Support + Translation,” we adjust plans to match your exact needs—delivering efficient, tailored support.
Whether it’s “Recruitment + Sales” or “Customer Support + Translation,” we adjust plans to match your exact needs—delivering efficient, tailored support.
Clear & Reliable Pricing Model
With fixed monthly rates based on workload and scope, you get the support you need at a fair cost—no waste, full value.
With fixed monthly rates based on workload and scope, you get the support you need at a fair cost—no waste, full value.
Key Features of L&A
Contracts Available from Just One Month
Trial plan available — first 3 hours free.
Fully Online & Flexible Operations
Hourly Tracking
with rollover available in select plans for efficient use of resources.
A tailored team for each project
(Director + Assistant)
Services We Offer
Translation & Interpretation
- Multilingual translation for contracts, websites, and social media
- Interpretation support for meetings and negotiations
- Native-level proofreading and editing
Sales Support
- Scheduling with international clients
- Building lead and prospect lists
- English emails and phone calls
Marketing
- Social media posting and ad banner creation
- E-commerce product listing and analytics
- Campaign material creation
Back Office Support
- Data entry
- Various types of research
- Preparing presentation and meeting materials
Recruitment & HR
- Applicant communication and support
- Interview coordination and scheduling
- Assistance with visa procedures
Customer Support
- Handling inquiries via email and chat
- Managing phone inquiries
- Bilingual (Japanese–English) support
How It Works (5 Steps)
STEP
Contact Us (Email or Web Form)
Feel free to reach out via email or our web form.
STEP
Hearing & Scope Confirmation
We will carefully listen to your needs and challenges, and clarify the scope of work.
STEP
Proposal & Quotation
Based on the hearing, we will present an optimal plan and provide a quotation.
STEP
Contract & Workflow Design
After the contract is finalized, we will design the workflow and team structure, then prepare for execution.
STEP
Service Launch & Regular Reports
We begin operations and provide regular reports on progress and results.
STEP
Contact Us(Email or Web Form)
Feel free to reach out via email or our web form.
STEP
Hearing & Scope Confirmation
We will carefully listen to your needs and challenges, and clarify the scope of work.
STEP
Proposal & Quotation
Based on the hearing, we will present an optimal plan and provide a quotation.
STEP
Contract & Workflow Design
After the contract is finalized, we will design the workflow and team structure, then prepare for execution.
STEP
Service Launch & Regular Reports
We begin operations and provide regular reports on progress and results.
Try Us for Free!
Experience 3 full hours at no cost.
Try Us for Free!
Experience 3 full hours at no cost.
For first-time clients, enjoy 3 hours of services free of charge.
Test actual tasks such as recruitment, sales, translation, and customer support.
Experience our quality and speed before signing a contract.
No commitment required — feel free to consult us anytime.
For first-time clients, enjoy 3 hours of services free of charge.
Test actual tasks such as recruitment, sales, translation, and customer support.
Experience our quality and speed before signing a contract.
No commitment required — feel free to consult us anytime.
Request Materials
Receive detailed materials about our services free of charge.
Contact Us
For any questions or consultations, feel free to reach out to us.
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